Performances // Donate
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Tickets // FAQ’s


Ticket Exchanges

Subscribers may exchange tickets free-of-charge up to 72 hours before the performance. Non-subscribers may exchange single tickets for a $10 fee per ticket. We ask that you notify the Box Office of your intent to make an exchange at least 72 hours prior to the performance. You can call or email during normal business hours at 919-843-3333 or

The value of the ticket(s) may be applied to the purchase of another performance or will be held as a CPA credit until the end of the 12/13 season. Credit must be redeemed by April 27, 2013. For information about exchanging tickets, please call the Box Office at 919-843-3333 or email

Ticket Donations/Unused Tickets

Unused tickets may be donated to CPA as a tax-deductible contribution until the published start time of the performance. Unused tickets that are returned after the performance are not eligible for a CPA credit or tax-deductible contribution.


Due to the nature of performing arts, programs and artists are subject to change. If an artist cancels an appearance, CPA will make every effort to substitute that performance with a comparable artist. Refunds will be offered only if a substitute cannot be found, or in the event of a date change. Handling fees are not refundable. CPA will not cancel performances or refund tickets because of inclement weather unless the University of North Carolina at Chapel Hill’s campus closes.

Ticket Mailing vs. Ticket Pick Up

Subscription tickets will be mailed during the week of June 4–8, 2012, before tickets to individual performances go on sale to the general public. Any ticket orders received fewer than 10 days prior to the performance will be held at Will Call, which opens 90 minutes prior to the published performance start time.

Lost or Misplaced Tickets

Call the Memorial Hall Box Office at 919-843-3333 to have duplicate tickets waiting for you at Will Call. Duplicate tickets cannot be mailed.

Children at Performances

All persons regardless of age must have a ticket for ticketed events. With the exception of The Nutcracker, children under the age of 5 will not be admitted to performances at Carolina Performing Arts. If you are unsure whether a performance is appropriate for your child, please consult our Box Office representatives at 919-843-3333.

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